The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Suite!
“I loved staying in the junior suite with its ample space and tasteful decor. The Egyptian cotton bedding was incredibly comfortable, making every night a restful one.” view full review
Impressive Bathroom
“The shower room was spacious and impeccably clean, with an excellent supply of hot water and lovely toiletries that made me feel pampered.” view full review
Charming Common Areas
“The lobby and internal courtyard exuded a relaxing charm, providing perfect spots to unwind away from the bustling street. It felt like stepping back in time with a touch of modern comfort.” view full review
Complimentary Treats!
“The complimentary minibar was a good addition, stocked with refreshing beverages and snacks that added a nice touch to my stay.” view full review
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Charming location
Healthy dining options
Room discrepancies
Service improvements needed
7.8/10
Very good
Rooms
7.7
Location
8.7
Service
8.3
Dining
7.3
Guest reviews
7.8/10
based on 5 reviews
9.1
9.1/10 based on 2090 reviews
Robert
United States,
November
2023
8.2/10
I thoroughly enjoyed my stay at this hotel. The rooms were kept clean with lovely Portuguese touches, although they were somewhat different from what I expected from the pictures. The service, especially at night shift, was amazing and very helpful. The hotel's location in the heart of Old Town was perfect, surrounded by the charming Sino-Portuguese buildings. The dining experience, which included some drinks and served toasted sandwiches, was satisfactory. Overall, a great experience worth considering.
Rooms
8.0
The rooms were kept clean with nice Portuguese touches, but they were not exactly like in the pictures.
Service
9.0
The service was fantastic, especially the night shift staff who were efficient and professional in assisting with any questions or requests. They should improve their manner about serving customers better.
Location
9.0
The hotel is ideally situated in the historical Phuket Old Town, surrounded by the typically Sino-Portuguese buildings. It is a bit expensive to reach the beaches but conveniently located near many famous restaurants.
Dining
7.0
The dining experience was good with included toasted sandwiches.
Facilities
The hotel offers essential facilities for a comfortable stay.
Samuel
United States,
October
2023
7.8/10
The hotel is located in the heart of Old Town, offering easy access to nice restaurants and in the movie 'The Beach', although the rooms may differ from the pictures. The service, while efficient and professional, could be improved during the night shift. The dining experience includes some drinks and a Welsh pastry, and the facilities meet expectations.
Rooms
8.0
The rooms come with a safe in the wardrobe, all necessary amenities, but the aircon can sometimes have a bad smell.
Service
7.0
The staff are amazing, very helpful, and efficient, but there is a need for improved manners in serving customers.
Location
9.0
The hotel is situated in the old quarter of Phuket Town, where you can find shophouses being gentrified and nice restaurants within easy reach.
Dining
7.0
The dining experience includes some drinks and a Welsh pastry.
Facilities
8.0
The hotel offers satisfactory facilities for a comfortable stay.
Paul
United States,
October
2023
7.8/10
My stay at the hotel was pleasant overall. The rooms were comfortable but somewhat different from the pictures. The shared terrace was a nice touch, although the small balcony lacked a view. The service was exceptional, with efficient and professional assistance, particularly with my request to press charges against an employee. The location in the historical Phuket old town was charming, surrounded by Sino-Portuguese buildings. The dining experience included some drinks and fresh, healthy dishes, which was a nice bonus. The facilities were adequate, but there is room for improvement in serving customers better.
Rooms
7.0
The rooms were comfortable, but not exactly like in the pictures.
Service
9.0
The service was amazing and very helpful, especially with my specific request. However, there is room for improvement in the night shift service.
Location
8.0
The hotel's location in the historical Phuket old town was charming, with Sino-Portuguese buildings surrounding it.
Dining
8.0
The dining experience was good, with some drinks and fresh dishes served.
Facilities
7.0
The facilities were satisfactory, but there is a need to enhance customer service.
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